Homeowners



AFTER HOURS EMERGENCIES

If this is a life/safety issue please call 911 first.

Who should I call?

Communities with an onsite Property Manager:

  • Contact the Property Manager/Maintenance Supervisor via the answering service for your community.

Communities with an off-site Property Manager:

  • Contact the Concierge or Front desk; if applicable.
  • Contact the Property Manager/Maintenance Supervisor via the answering service for your community.
(Please be sure to provide the answering service with your name, phone number, community name, unit number, and the nature of the emergency.)

What is considered an emergency?
No air conditioning in the common areas if outside ambient air temperature is above 80 degrees Faranheit.
No heat in the common areas if the outside ambient air temperature is below 50 degrees Faranheit.
No electricity.
No water.
Leaking water pipe or gas line.
Fire or storm damage.
Sewer backup.
Life safety issues.
Loss of life.
Burglaries.
Access gates not working.
Anything that renders a unit unable to be secured.


ACH / AUTO-WITHDRAWALS

One of the options Condominium Concepts Management, Inc. has available is to pay your monthly assessments/dues by setting up an ACH/auto-withdrawal through Condominium Concepts Management, Inc. This will ensure that your payments are received on time and avoid any late fees. If you are interested in participating, please click on the link below.



Mail the form along with a blank voided check to:

Condominium Concepts Management, Inc.
Attn: Accounting (ACH)
1200 Lake Hearn Dr. NE
Ste 275
Atlanta, GA 30319

Note: Once the form and voided check are received; it will take approximately 4 weeks for the direct debit process to begin on your account.


ONLINE PAYMENTS

You may make payments via e-check or credit card using one of the links below.

Note: There is a separate link for apartment communities; please make sure you use the correct link.


E-checks:

You may set up a one time or recurring e-check payment.
No costs or fees.
Select your association, enter your account (unit) number, and then follow the instructions on the screen.


Credit Cards:

  • Acceptable cards:
  • There is a 3% convenience fee per transaction for credit card payments.
  • Select your association, enter your account (unit) number, and then follow the instructions on the screen.


Condominiums-Townhomes-HOAs

Apartment Communities


Having issues with the link or making your payment? Please call 1-866-729-5327 for assistance.